Birmingham parcel deliverer accused of refusing to wear mask in Aberystwyth Waterstones
A Birmingham parcel deliverer has been accused of refusing to wear a mask in Waterstones in Aberystwyth.
The DPDgroup employee was reportedly asked 3 times to wear a face covering in the bookstore while delivering items, to which he is said to have responded: “We’re from Birmingham, we don’t need them there”.
The reports have sparked anger on social media, and the international parcel delivery service has been asked to explain to its staff what the law is in Wales.
Face coverings are still mandatory in shops in Wales, which has not followed England in scrapping the public health measure.
In response to complaints DPDgroup says the matter has been “reported” to its team, who are “looking into it”.
Timothy Boyle said: “I was in Waterstones/Aberystwyth today when a DPD van arrived. The lady in the shop asked the DPD man 3 times to put on a mask.
“He answered ‘Don’t have one’, then ‘We’re from Birmingham, we don’t need them there’.
“I said ‘We’re not in Birmingham now’, to which he replied ‘It’s our first time here, how are we supposed to know’”.
“@DPD_news please impress on your staff that they should take time to familiarise themselves with the law when delivering outside England.”
DPDgroup responded, saying: “Hello and thank you for reaching out to us. We are sorry to see that and we have reported this issue to our team who is looking into it. Kind regards”.
‘Served him right’
Arthur F Jones said: “Waterstones sell nice patterned masks. They could have insisted he buy one…two even, just in case……that would have served him right!”
Mike Bryant said: “She was quite right, but I still keep seeing maskless people in stores around Cardiff.”
Christine Cairns said: “Complete lack of respect. Very arrogant actually.”
Matt Griffiths said: “I wonder if he would insist on paying for a prescription if he had to collect one from a Welsh pharmacist”.