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DVLA call centre workers in Swansea to take strike action next month

29 Mar 2023 2 minute read
DVLA Swansea image by Sarah M Jones

More than 700 DVLA call centre workers in Swansea are to take strike action next month.

The Public and Commercial Services (PCS) union members will walk out on April 11 and 12, in a move likely to cause disruption to those making enquiries about their driving licences.

The strike is part of the union’s national campaign over pay, pensions, redundancy terms and job security. It has been announced after the union revealed plans for an all-out strike on April 28 by 133,000 civil and public servants in 132 government departments, and just before more than 100 Passport Office workers begin a five-week strike on April 2.

PCS general secretary Mark Serwotka said: “We are serious about winning this dispute; ministers should be serious about negotiating with us.

“Our action will continue to escalate until ministers put money on the table to help our members get through the cost-of-living crisis and beyond.”

A DVLA spokesperson said: “The quickest and easiest way to deal with DVLA is through our online services which are operating as normal during this period of industrial action.

“There are likely to be delays for customers calling DVLA during this period of industrial action.”


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Crwtyn Cemais
Crwtyn Cemais
10 months ago

In my unhappy dealings with the DVLA : delays, inefficiency and outright mistakes, which give the distinct impression that ‘the left hand doesn’t know what the right hand is doing’, as they saying goes – would we even notice the difference if they also go on strike?

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