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Technical fault affecting 999 calls hits Welsh police and fire services

24 Jun 2023 2 minute read
Police officer

Emergency services across the country have been affected by a technical fault preventing 999 calls from connecting.

In Wales, South Wales Police and Dyfed-Powys Police have told people to call 101 in case of emergency.

South Wales Police said: “Due to a technical issue that is impacting a number of police forces, many 999 calls are not connecting.”

Gwent Police reported the fault on Twitter but have recently announce that their 999 lines have been recovered but reiterated that should callers experience difficulties they should still use 101.

North Wales Police have not issued any warnings regarding the fault.

South Wales Fire and Rescue Service and Mid & West Wales Fire are still declaring there is an issue with 999 calls, while North Wales Fire and Rescue say the problem has been resolved.


Elsewhere, Greater Manchester Police, Hampshire Police, and Bedfordshire Police, West Yorkshire Police, West Midlands Police, and Norfolk Police have reported the issue and told people to use 101 in an emergency.

Bedfordshire Fire Control and Leicestershire Fire Control have also warned of the fault. It is not yet clear how many forces have been affected.

Some services said the issue was “national” with others saying it has impacted a “number of” police forces or emergency services.

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Mab Meirion
Mab Meirion
1 year ago

Fault or an attack by Russian hackers ?

Stalin would have had Putin hanging by his ‘pelau’ for deserting Moscow quicker than you can say ‘The Siege of Moscow’, not to mention the wealthy who filled every international flight available…

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