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TfW pilot to offer free travel to staff working at Welsh health board

28 Feb 2024 3 minute read
Traws Cymru T1 service

Emily Price

Transport for Wales (TfW) is offering free bus travel to staff at a health board as part of a new pilot to encourage sustainable travel and help reduce pressure on hospital car parks.

Hywel Dda University Health Board staff can catch the TrawsCymru T1 service between Carmarthen and Aberystwyth town centres via Glangwili Hospital free of charge by showing their staff picture ID to the driver.

Additionally, staff will be able to travel for free on the TrawsCymru T2 and T28 service, courtesy of Lloyds Coaches, from Aberystwyth town centre as far as Bronglais Hospital free of charge by showing their staff picture ID badge to the driver.

Hywel Dda staff can use these services seven days a week in March for work and non-work-related journeys – allowing workers to save on additional fuel costs for everyday trips made by car.

The month-long pilot will begin on Friday (March 1).

It comes as the T1 service prepares to celebrate one-year since a new fleet of electric buses were introduced on the route.


Equipped with reading lights, tables, cordless charging and USB sockets, arm rests, information screens and an air purification system, the new fleet has proved to be a hit with customers and passenger numbers continue to grow.

Running between Carmarthen and Aberystwyth, each T1 bus avoids 3kg of CO2 per round trip, which equates to over 12,700 cups of tea.

TfW and Hywel Dda health board will be monitoring the progress of the pilot on Monday 18 March before a full review once it’s completed.

Mark Jacobs, Contracts and Performance Manager for TrawsCymru, said: “We’re really pleased to be supporting Hywel Dda University Health Board by providing its hospital staff with free travel this March.

“This is a fantastic example of where public transport can provide meaningful change in supporting the health board’s ambitions to reduce congestion in its car parks and encourage its staff to make more sustainable travel choices by giving the bus a go.

“I’d like to thank our operators at First Cymru and Lloyds Coaches for their support of this pilot and we look forward to working with the health board to review the outcomes and consider further opportunities to run similar pilots on TrawsCymru services in other parts of Wales.”


Gareth Rees, Deputy Director of Operations at Hywel Dda UHB, said: “As one of the largest employers in Wales, we are committed to supporting our staff to access sustainable modes of transport.

“We’d like to thank Transport for Wales for this offer and extending it to the T2 and T28 service as far as Bronglais Hospital following an enthusiastic response from our staff.

“We know this may not be an option for everyone, but choosing sustainable modes of transport, even if it is once or twice a week, can add up to a significant impact on an individual’s carbon footprint, save money and help alleviate parking pressures on busy hospital sites.

“Feedback from staff planning taking up the free travel incentive has been very positive, and we hope over the course of March even more staff will be encouraged to use these bus services to travel to and from work.”

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1 month ago

Wow a bus service in Cymru that does unsocial hours I take it then. Since healthboard staff are often night shifts and long days.

Richard Davies
Richard Davies
1 month ago

This is to be applauded. Not only should TfW make it permanent, they should provide the same to school children. I say this even though I wouldn’t benefit from either.

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