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Cardiff bus interchange welcomes two million passengers in first year

30 Jun 2025 2 minute read
Cardiff Bud Interchange – Image: TfW

More than two million passengers have used Cardiff’s new bus interchange in its first year since opening.

The interchange, which opened on 30 June 2024, is now serving between 8,000 and 9,000 passengers a day and has 58 bus services an hour operating from its city centre location.

Following the addition of 14 more routes in September 2024, the number of services using the interchange has increased from 1,830 to 3,476 each week.

‘Proud’

Gavin Hawkins, Bus Interchange Operations Manager, said: ”Celebrating the first anniversary of Cardiff Bus Interchange, we’re proud to see the vision come to life — with a growing number of services and a significant rise in customer use.

“This milestone reflects the dedication of our team and the trust of the bus operators and customers, in helping make the interchange a key part of Cardiff’s transport network, for seamless and sustainable travel.”

Connections

Features of the Cardiff Bus Interchange include live customer information screens for bus departures from the interchange and rail connections, a Starbucks coffee shop, free water stations, tactile flooring and accessibility maps.

The site also has a changing places toilet, fully accessible toilets, individual unisex toilets and a fully equipped family room.


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Julian Norman
Julian Norman
19 days ago

What about the services that can’t use the bus station because its too small. People are still left to wander around town looking for a St.Mellons or Llanrumney bus stop.

Boris
Boris
19 days ago
Reply to  Julian Norman

Certainly east Cardiff seems to be left out for now but it doesn’t say they’ve finished moving services in. The Shinjuku bus interchange in Japan serves 207 routes and 38,000 passengers a day from 15 platforms so there’s plenty of capacity left if well organised.

Geraint
Geraint
19 days ago

It’s clean, dry, warm and well designed with easily accessible conveniences. It’s a huge improvement and the youngster playing the piano last week was top notch.

Garycymru
Garycymru
19 days ago

Welsh government have finally got something right. I have to say, the transport throughout South Wales is massively improved, and now affordable.
Cheap returns on a clean, modern air conditioned bus or train are a winner for us and definitely favourable to sitting with the commuters on the M4.

Hywel y eithaf dda
Hywel y eithaf dda
18 days ago

So, now that the bus station is settled in, we can expect the coach station to be built on the empty lot the other side of Callaghan square, for a fully integrated interchange soon right? Right?

J Jones
J Jones
18 days ago

That works out at one seat per 100,000 passengers.

Mab Meirion
Mab Meirion
18 days ago

What about the story in the Guardian;

Shakespeare Martineau LLP which helped Cardiff Uni get a yearlong ban on student action…promoted court orders at ‘webinar’

60 Gracechurch St, London…

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