Dŵr Cymru fined £250,000 for pollution incidents

Dŵr Cymru Welsh Water has been fined £90,000 for recurring pollution incidents on the Gwent levels, and a further £160,000 for an incident on a tributary of the Afon Llwyd.
The company was also ordered to pay costs and a surcharge of £18,320.77 following the successful prosecution brought by Natural Resources Wales (NRW),.
On the 13th February 2025, the company pleaded guilty to four charges of discharging sewage to the environment in breach of their environmental permit.
From 24th January 2023 to 11th January 2024, NRW officers attended a series of sewage pollution incidents impacting a watercourse known as ‘back ditch’ near the sea wall at Magor.
Sewage was witnessed by officers in more than one location, bubbling through the ground, entering the back ditch.
Officers also witnessed sewage being illegally released onto the saltmarsh, within the Site of Special Scientific Interest (SSSI), Special Area of Conservation (SAC) and Ramsar protected habitat.
These incidents were caused by a ruptured pipe on the south-east coast sewer line.
Ammonia levels
Samples collected by officers found ammonia levels to be significantly over the 1.1mg/L threshold for a SSSI.
Although repairs were made to the damaged pipe, officers attended recurring incidents of sewage discharging into the back ditch in March and May 2023, and again in January 2024. These related to further ruptures to the same pipe.
In a separate incident, in February 2023, NRW received a report of a separate pollution incident of sewage entering a tributary of the Afon Llwyd, at Herberts Wood, Pontnewynydd – a location popular with dog-walkers.
Following initial miscommunication from Dŵr Cymru Welsh Water about the location and severity of the incident, NRW officers were able to locate the source approximately 400m upstream to a spillage from a foul sewer chamber.
The sewage was visible over ground and throughout approximately 400m of the tributary to its confluence with the Afon Llwyd. Thick sewage fungus and a strong odour was present which suggested the pollution had been on-going for considerable time.
Recurring sewage pollution
John Rock, NRW Operations Manager for south east Wales said: “For over a year, our officers recorded a pattern of recurring sewage pollution incidents in the same area, impacting a highly protected habitat which is rich in plants and wildlife, including Saltmarsh.
“Time and again we were assured that the necessary repairs had been made, yet the pollution persisted.
“As well as causing considerable harm to the local environment, we found Dŵr Cymru Welsh Water’s response to the incidents to be inadequate. Communication was at times poor, and there were unnecessary delays to their incident response procedures such as pumping and tankering away the pollution, which could have lessened the impact.
“While the fine handed down by the court today reflects the severity of the incidents, we are disappointed that it has led to this – that stronger action wasn’t taken to prevent the recurrence of these incidents in such a sensitive environment. We will always push for early intervention and the prevention of environmental harm before prosecution.”
A spokesperson for Welsh Water said it “pleaded guilty at the earliest opportunity”, adding: “Each of the leaks to this main were dealt with promptly to minimise environmental impact.”
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If water companies cannot manage their remit, they need to be nationalised without compensation. As a non-profit, Welsh Water has no excuse. Hard to see how fines will help.
I look forward to this fine being added to my Dwr Cymru water bill along with the pay rise for their top executives.
So we can expect a raise in our bills to cover the cost of the fine. It is high time the Welsh Government stepped in to sort out the people who run Dŵr Cymru.
Fines are no longer a deterrent to stop these companies polluting, as they are just passed onto consumers, It’s about time prison sentences were used, then I think the polluting would stop
The people in charge should be held responsible and dealt with …….. not the company. Fine the top executives or sack them without rewards (payouts and pensions).